Fox Communities Credit Union
  • Appleton, WI, USA
  • Full Time

We currently have a career opportunity at our Wisconsin Avenue Branch in Appleton for a Member Solutions Officer!

The role of Member Solutions Officer (Collections) is to preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. Additional responsibilities of this position will include but are not limited to:

  • Contact delinquent accounts by phone, mail, email and take appropriate actions to bring accounts current.
  • Maintain accurate files and reports on all collection activity
  • Analyze financial situations of delinquent borrowers
  • Have excellent member service skills

Candidates for this position must possess:

  • 3-5 years of similar or related experience.
  • A two year college degree or completion of a specialized course of study at a business or trade school.
  • Exceptional interpersonal skills: courtesy, tact, empathy and diplomacy
  • Excellent organization, time management, and written and verbal communication skills. Must be detail oriented
  • Works well independently and as part of a team.
  • Advanced MS Office skills.
  • Knowledge of credit union products and services is a plus.

Fox Communities Credit Union is an over $2 billion in assets community-based credit union serving over 110,000 members at 21 locations. We take pride in being a progressive, member-owned, full service financial institution dedicated to serving the community.

Fox Communities Credit Union believes our employees are our most important asset. We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, and paid time off! As part of our commitment to the communities we serve we also offer all employees Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now!

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Fox Communities Credit Union
  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Share This Page
logo rates calculators events blog contact