Fox Communities Credit Union
  • Appleton, WI, USA
  • Full Time

We currently have a career opportunity at our Corporate Office (Calumet Street branch) in Appleton for a full-time Senior Payment Specialist!

The Senior Payment Specialist will be responsible for overseeing electronic payment processes in regard to core changes and release updates. Monitors department procedures and recommend improvements. Serves as a resource for MPS and provides required analysis specific to ACH Originating, ACH Receiving, Item Processing, Wire and Remote Deposit Capture. Ensures MPS activities are in accordance with established legal, regulatory and Credit Union policies and procedures. Helps to ensure MPS supports the overall goals of the Credit Union and that services are delivered professionally and efficiently.

Responsibilities of this position will include but are not limited to:

  • Assist with the development and implementation of electronic payments procedures, planning and short/long term goals that complement the corporate-wide plan(s). Conduct periodic reviews of existing procedures to ensure proper adherence, maximum efficiency, and service delivery.
  • Supports the effective preparation, maintenance and reporting of internal and external records and analyses.
    • Assists with supporting electronic payment duties such as and not limited to ACH Originating, ACH Receiving, Item Processing, Wire and Remote Deposit Capture.
    • Supports audits of financial records and statements.
    • Prepares reports and analyses of departmental operations and performance.
  • Serve as Subject Matter Expert (SME) with a focus on the analysis required to assist company goals.
    • Helps to inform staff of procedural and regulatory changes.
    • Assists in the development of appropriate training programs.
    • Assists, supports, and serves staff as needed.
  • Coordinates electronic payment efforts with appropriate departments. Aids and advises department manager in handling electronic payment entries. Provide reports as needed.

Candidates for this position should possess:

  • Two-year related degree, certification, or equivalent experience is preferred.
  • Three to five years of similar or related experience.
  • Financial institution industry experience preferred.
  • Excellent computer skills that include intermediate knowledge of MS Office and Excel.
  • Strong data entry skills with accuracy and attention to detail.
  • Ability to learn software programs utilized to complete required tasks
  • Strong oral and written communication skills.
  • Ability to work with vendors to resolve issues or improve processes.
  • Knowledge of rules and regulations governing the electronic payment processes.

Fox Communities Credit Union is an over $2 billion in assets community-based credit union servicing over 110,000 members at 21 locations. We take pride in being a progressive, member-owned, full service financial institution dedicated to serving the community.

Fox Communities Credit Union believes our employees are our most important asset. We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short-term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, and paid time off! As part of our commitment to the communities we serve we also offer all employees Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now!


Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Fox Communities Credit Union
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